Freedom Fertility Pharmacy at 12 Kent Way, Byfield in Newbury, Massachusetts

Customer Reviews about Freedom Fertility Pharmacy

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  I recently needed a drug from here and after pricing several other pharmacies, I decided to go with Freedom both because they had the best pricing and because they were able to overnight medications free of charge. I placed my order yesterday (Friday) afternoon after my doctor's office called it in for me. I spoke with someone who took my information and promised I'd receive my order between 8am and 1pm the following day (Saturday). This morning (Sat.) a little before 10am, FedEx delivered my order which was well packaged and shipped on ice (the medication needed to be kept cool). They included detail instructions with pictures and even offered videos showing me how to administer the shot. In addition to my medication they sent gauze, alcohol prep pads and a sharps container. The only thing they promised but didn't include was a rebate form, however I called them and they were able to direct me to a webpage where I could print this out. I would note though that both times I had to call them I was on hold for quite a long time before I was able to speak to anyone, so if you decide to use them be prepared to wait a while on the phone. Overall I'm very happy with my experience with Freedom Pharmacy and would definitely use them again in the future if I need to. Thanks Freedom!
  October 31, 2017

  by Jennifer Klein
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  Word of advice, STAY AWAY FROM THIS PHARMACY. All was fine up until billing. I was asked by the tech if I wanted them to call me if the price was over an amount I specified. I authorized only a specific amount to be billed or else to call me. I look at my bank statement and it's well over the amount I specifically told then NOT TO BILL and no phone call either. It turns out they put 3 vials of gonal f in my order. It SHOULD have only been 1 vial. I talked this through with the pharmacist by only needing 1 vial and also the tech. It seems as though at the time they understood. I have yet to hear from the concierge department and doubt I ever will upon returning the 2 vials I didn't need. Never again with these thieves. Horrible communication and TERRIBLE quality assurance.
  January 23, 2017

  by Caitlyn D.
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  I have used this pharmacy twice now for drugs for egg freezing. They delivered in one or two days, and the orders were perfect each time. The second time around they even suggested a drug realignment that provided me with a cost savings of $400, which was much appreciated. They also held my credit card order when I discovered that the loan money had to be disbursed directly to them. I would definitely recommend!
  December 27, 2016

  by DC Girl

Opening hours Open now

Today: 08:00 am — 10:00 pm

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About Freedom Fertility Pharmacy in Newbury